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Sureva
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No virgin media socket

I recently hot mine 3.0 Hub but the thing is i dont have a wall socket. I moved into this flat, and they said they had VirginMedia broadband. I found these 

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 i tried to contact virgin but i cant get a hold of them..

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-tony-
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Re: No virgin media socket

does the cut white cable go back to the brown box - that looks like a VM cable that someone has cut - guessing it should go through the hole in the wall - thats certainly connected to a VM input

but theres another cable with a coax joint that could all be part of the original install - hard to know

you need a tech anyway to sort the spaghetti out and put a cover on the box so ring it in and see if you can get something booked or wait here for VM they will sort something

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Tony
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Sureva
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Re: No virgin media socket

Yes, the white cable goes back to the VM box outside. I will try to get a hold of them tomorrow, but no luck for today.

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Emily_G
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Re: No virgin media socket

Thanks for the post Sureva.

 

Have you been in touch with the team since your post? 

 

If not please do let us know as we'd need to book a manned appointment to reinstall the cables that have been cut by the previous owners.

 

Thanks, Emily.

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