Virgin Media Community

[Sureva]

I recently hot mine 3.0 Hub but the thing is i dont have a wall socket. I moved into this flat, and they said they had VirginMedia broadband. I found these 

 

 

 i tried to contact virgin but i cant get a hold of them..

[-tony- · Accepted solution]

does the cut white cable go back to the brown box - that looks like a VM cable that someone has cut - guessing it should go through the hole in the wall - thats certainly connected to a VM input

but theres another cable with a coax joint that could all be part of the original install - hard to know

you need a tech anyway to sort the spaghetti out and put a cover on the box so ring it in and see if you can get something booked or wait here for VM they will sort something

[Sureva]

Yes, the white cable goes back to the VM box outside. I will try to get a hold of them tomorrow, but no luck for today.

[Emily_G]

Thanks for the post Sureva.

Have you been in touch with the team since your post? 

If not please do let us know as we'd need to book a manned appointment to reinstall the cables that have been cut by the previous owners.

Thanks, Emily.