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Werdnakcep
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No tracking number

I'm supposed to be receiving my quick set up kit today for my upgrade but I have not received anything from virgin or yodel

Also my broadband was supposed to be upgraded to the 350 package but currently on My Account it shows that I have no broadband package and my router is still operating at my old speed 100mb

Can anyone help?

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JitteryPinger
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Re: No tracking number

It may well still turn up, the communications for a communications company is very relaxed.

Also likely new broadband will activate with new hub.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
Werdnakcep
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Re: No tracking number

Ah didn't realise I'd get a new hub with the upgrade. 

I shall wait patiently,  its not like I can go anywhere 😀

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JitteryPinger
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Re: No tracking number

What hu do you have now out of interest

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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Werdnakcep
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Re: No tracking number

I've got a hub 3 but I'm upgrading to include TV and phone if that makes any difference. 

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JitteryPinger
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Re: No tracking number

Oh right so when the TV gets activates your existing hub will receive the upgrades

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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Werdnakcep
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Re: No tracking number

So I've just had a tracking message from yodel, huzzah, so perhaps I was being a bit keen. Given current times any delivery or new thing is very exciting 😀

Fingers crossed my broadband updates when it's all plugged in. 

JitteryPinger
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Re: No tracking number

Great, wish you luck with your setup

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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