Thank you for coming back to us about this issue. I'm glad to hear that you have been able to install your services and that your internet connection is working well. I'm sorry to hear that this was your experience with Yodel! This is definitely not the experience we want you to have and we'll feed this back to the appropriate team.
Please let us know if there's anything we can do to help at all. We're more than happy to assist! 🙂