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No timeslot from Yodel

Hello

Yesterday got a text from Yodel saying today I would get a 2 hour slot for when my delivery would be delivered. It's now the afternoon and I have no slot mentioned or email or text from Yodel. I am concerned I will not be receiving the package today. Yodel support said they didnt know when it would be delivered?!

Who Am i supposed to contact if Yodel wont help?

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Re: No timeslot from Yodel

Hi there

Happy to help you with this. 

I'll pop you a private message to take some more personal info.

Many thanks

Christy


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Message 3 of 7
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Re: No timeslot from Yodel

Same here, 3:30pm and no indication of whether delivery will be today or not. I'd be very very annoyed if I had needed to make plans to be at home today.

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Re: No timeslot from Yodel

Hi redstar1,

 

Thanks for posting. 

 

I'm really sorry for the delay getting back to you and that you didn't receive your time slot when you needed it.

 

I'm hoping this has been resolved since posting but please do let me know if you need any further help.

 

Thanks

 

Melissa

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Message 5 of 7
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Re: No timeslot from Yodel

hi I still have not received a time slot from yodel.

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Message 6 of 7
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Re: No timeslot from Yodel

Hello

I have had a lot of delivery's from Yodel over the last couple of weeks and have never been notified of any delivery slot, if you have the tracking reference you can check on their website which shows a map and how many deliveries the driver has to make before you, they will not show the approx time until the driver has the actual package.

Have a look at https://www.yodel.co.uk/track

Regards Mike

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Message 7 of 7
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Re: No timeslot from Yodel

I don't have a tracking number either
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