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EuanM1
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No sign of Super Hub 3 being delivered. I have an engineering coming this Saturday.

Hi,

Im curious will I still be recieving my SH3 through post as I assume or do the engineers come with it? Just I have had no acknowledgement that they are even sending me one.

Thanks.

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VM-Jon
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Message 2 of 6
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Re: No sign of Super Hub 3 being delivered. I have an engineering coming this Saturday.

Hi,

welcome to the forums! May I ask when did you sign up ?

were you given an install date ?

thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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EuanM1
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Message 3 of 6
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Re: No sign of Super Hub 3 being delivered. I have an engineering coming this Saturday.

Hi,

I signed up last thursday 24/09/2020.

Thanks
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EuanM1
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Re: No sign of Super Hub 3 being delivered. I have an engineering coming this Saturday.

And the install date is this Saturday. 3/10/2020
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EuanM1
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Re: No sign of Super Hub 3 being delivered. I have an engineering coming this Saturday.

Sorry for the follow up message so quick. Im just cautious that the engineer wont be able to do their job if a router isnt here. What do you think I should do? 

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EuanM1
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Message 6 of 6
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Re: No sign of Super Hub 3 being delivered. I have an engineering coming this Saturday.

Just if anyone finds this I called Virgin this morning and they say the Engineer comes with the SH3, if are not doing self install. Crisis averted.
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