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No router, no account number

Joining in

Hi there!

I have been trying to join virgin media for my new flat and after ordering everything I’m now in limbo.

I can’t call since I don’t have an account number and because of that I can’t track my router of which the delivery is late. I really need this for work at the beginning of next week so, what should I do?


Forum Team
Forum Team

Hi @Tophat0204 ,

Welcome to the community and thank you for taking the time to reach out to us here .let me see what I can do to help you.

I will need a little bit more detail so will send you a private message.

thank you 

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