on 06-06-2022 12:14
I've just received my virgin broadband kit, with self set up. However, I've got no media wall socket in the house, and wasn't aware that I needed one! On the outside there is an old telewest box as photo.
Can't get through to anybody for help!
on 06-06-2022 13:47
No photo attached.
Try tracing the cable from that box, the internal sockets are often in the most unexpected places. If you don’t find it call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday
on 09-06-2022 09:04