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No media wall socket

Keneales
Joining in

I've just received my virgin broadband kit, with self set up. However, I've got no media wall socket in the house, and wasn't aware that I needed one! On the outside there is an old telewest box as photo.

Can't get through to anybody for help!

 

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

No photo attached.

Try tracing the cable from that box, the internal sockets are often in the most unexpected places. If you don’t find it call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

David_Bn
Forum Team
Forum Team

Good Morning @Keneales, thanks for your post on our Community Forums, and a very warm welcome to you!

Can you please provide us with an update on the installation?

Have you been able to follow the helpful advice issued from @Tudor?

Kindest regards,

David_Bn