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jumbol0801
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No internet

Hi

ive just set up the new Hub 3 and follow the instructions. 

all my WiFi devices show full connection but will not connect! 

We have reset the rooter and checked for faults but still have the same issue. 

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DJ_Shadow1966
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Re: No internet

Hello

When you installed the new hub did you call the activation line 0800 953 9500 as all new devices are sent out de-activated ?

What are the status lights on the hub showing ?

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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jumbol0801
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Re: No internet

the yellow light is on

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jumbol0801
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Re: No internet

I changed my address. i have the same hub 3. virgin sent me a new isolator cable. 

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jumbol0801
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Re: No internet

No it works

Thanks

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