I restarted the Superhub 3 router, and ended up on a solid power light, solid WiFi and flashing Internet connection light. It then would flash red on the internet connection and then cycle round.
I tried a factory reset, but the same thing happened. Finally got through on the phone to be told I could have an engineer 4-7 on Thursday (it was at 09:30 today, Monday)
Two of us are trying to work and homeschool a four year old and we are quite desperate. Anyone got any idea what it is? Is it the router? I don't want to have to wait four days to be told I need a new router
Your experience is why you are recommended to have a backup service, if the broadband is critical. Virgin media is a residential service and continuous access e.g. for business use is not guaranteed. Many of have a 4G mobile data service as a fallback.