I have just ordered VM for a new broadband connection with the quick start install.
However, I have now realised that there is not internal socket in my property, but a coax cable coming through the wall to a splitter which was used previously. This cable seems to come from a larger splitter in a communal service cupboard with coax and telephone cables labelled for each flat.
I’m unsure how I can attach the isolator cable to this -do I just connect the cable directly to the modem, rather than using the existing splitter or the included isolator cable or do I need an engineer to for an internal socket?
Thanks.