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Snowyshelle
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Message 11 of 13
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Re: No idea what happens next

The installation man.

The tv and phone is working but not the fibre yet....

Thanks 

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dnpark38
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Message 12 of 13
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Re: No idea what happens next


@Snowyshelle wrote:

The installation man.

The tv and phone is working but not the fibre yet....

Thanks 


To me that's very strange my installation team made sure everything working fine for me before they left, their office also spoke on phone to me before they left to make sure I was happy, which I was.


"VM 50 Mps Broadband and anytime phone."
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Forum Team
Forum Team
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Message 13 of 13
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Re: No idea what happens next

Hi Snowyshelle,

 

That's a bit odd if the internet is still not working.

 

I don't have access to your account specifics so I won't be able to tell when your broadband will start working. I suggest you drop us a message on 07533051809 so our team can check your services, especially the broadband status.

 

Would appreciate if you'll update us on how this will go.

 

Thanks,

Valerie_T

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