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No email or delivery confirmation

Just joined

I received a welcome email and pre contract documents but no contract. My delivery was supposed to be today but I’ve received no further confirmation or delivery email. I’ve taken a day off work today to be home for QuickStart package arriving. I can’t speak to anyone I’ve the phone as I never received an account number / area code email. 


Problem sorter

Hi @Jackpalmer 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more