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Ch4321
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No contracts emailed

Hi

We signed up to Virgin last week and have had to be on the phone for over an hour today to find out dates etc for installation.  

the issue is we were never sent anything over email about our package or with the contract. I’m concerned it’s not what I signed up for on the phone but after the emails were resent, they were still not received. 

can anyone advise or help?

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