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wilmot
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No contract or welcome email

My broadband and TV hub have been successfully installed, but I haven't received my welcome email or contract. I am wanting to set up my online account but can't as I don't have account number etc. please could someone assist with getting these sent out, thanks! 

 

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Lisa_CC
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Re: No contract or welcome email

A warm welcome to our Community Forum wilmot and to the Virgin Media family.

 

Let me send you a Private Message so I can grab some details from you so I can mooch around and check your contact details and give you the required information to help you set up your online account.

 

Please reply back to it 🙂

 

Thanks,

 

Lisa

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Zak_M
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Re: No contract or welcome email

Thank you for providing me with that information via PM 

 

I can confirm that this has been done. 

 

Should you need to view this again, you can download a PDF copy from your online account.

 

Kind regards,

Zak_M

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