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Ians1983
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No connectivity

I have just come back to my PC to find I have no connectivity. The router has all blue lights except the arrow which is flashing green. I have rebooted the router but still the same. The online test says my equipment is turned off. I can still connect to the wifi but no internet behind it. 

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Tudor
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Re: No connectivity

Phone customer services and report the problem. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Forum Team
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Re: No connectivity

Hi Ians1983,

 

Thanks for your post and welcome to the community.

 

I'm sorry to hear you've been having some issues with your broadband.

 

Have you been able to get this resolved since posting?

 

If not, are there any known issues showing on our service page here?

 

Thanks

 

Melissa

 

 

 

 

 

 

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