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springs87
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No connection to house but other houses on cul-de-sac do, can i get a connection?

So i've recently moved into a house which technically Virgin don't have a connection to (neither do the other 2 houses that we connect with). The odd thing is that the other houses on out cul-de-sac all have virgin connections.

The house that i share my drive with is on the virgin connection. 

The fact that i can see their virgin connection, is there any way i can get a connection into my property? I'm currently on standard broadband via the phone lines and the speeds are crap.

when i had virgin in my old place i had no issues with the speeds and i was a very heavy user on both uploads and downloads. at the moment i'm struggling to get any "work" done because of the slow connections

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Christy_D
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Re: No connection to house but other houses on cul-de-sac do, can i get a connection?

Hello,

 

Let me see what I can do to help with this.

 

I’ll send over a private message to take some details and further assist you.

 

Many Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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