Virgin Media Community

[MonikaOkras]

Hi. I ordered Broadband on Friday, and haven't received any confirmation order, the quick Start kit supposed to arrive tomorrow and I really need to be connected as I'm having an exam on Friday and need to have an internet connection

[Christy_D]

Good afternoon, 

Thanks for reaching out to us and welcome to the community.

Sorry to hear you've had no communication yet regarding your order. I will send over a private message to take some details if that's ok and we'll take a look into what is going on with the order.

Thanks,

Christy

[MonikaOkras]

Ok. Thank you.

[MonikaOkras]

I've sent you my details, can you look and give me some information regarding my order

[John_GS]

Hi MonikaOkras

Thanks for posting and welcome to the community.

Apologies for the confusion over the order - have you got this sorted since posting? Let me know if you need further assistance.

Kind regards,