Virgin Media Community

[Dhalabi91]

Haven’t received a confirmation email since I signed up this morning.

can anyone help please 🙂

[Joannemorrison1 · Accepted solution]

I'm waiting for mine from today as well ? 

[Christy_D]

Good morning @Dhalabi91 @Joannemorrison1 

Thanks for reaching out to us.

May I ask if you have both received your emails yet?

Thanks,

Christy 

[Dhalabi91]

Good morning 

no I still haven’t received anything 

[Joannemorrison1]

No haven't still received 

[Christy_D]

Thanks for getting back to me @Joannemorrison1 and @Dhalabi91 

I will send you both private messages to take some details first of all, then we can take a look into this to see what the issue is.

Thanks,

Christy

[Joannemorrison1]

I have spoke with virgin and its now set up but when I try to register for online account it sent the verification email to sign up buy keeps saying oops something went wrong