Look in the Hub settings for the "Configuration data" page.
In there what numbers are in the Upstream and Downnstream "Max Data Transfer Rate" (or similar) boxes. These are in bps not Mbps. Sometimes the configuration file doesnt get updated - reboot the Hub and check again,
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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.