on 05-11-2022 14:35
Hi,
I've ordered a broadband package and it said I was applicable for a self install kit. But I have no Virgin Media Wall socket in my house.
Tried looking but can't see a way to book an engineer for this?
Thanks
on 05-11-2022 17:41
on 07-11-2022 19:58
Hi mariewautier,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the non-wall socket.
I have taken a look on our side and can see you have spoken with the team regarding this.
If you do need any further assistance, please do let us know.
^Martin