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Jlk1998
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No Virgin Media wall socket

Ordered the Hub 3 a few days ago. Came today but when setting up realised we have no socket for the white lead to be attached to. We live in a very old house and the landlord said there was just a cable if we were connecting to sky. 
How do I get virgin media to fit a new wall socket or help me fix this issue? 
Thanks.

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BrianY
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Re: No Virgin Media wall socket

Any signs of an external box with a cable feed?
This box is @150mm square brown or grey in colour and attached to outside wall.
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