Hi, I’ve ordered a quick start kit, however, I don’t have a Virgin media wall socket, only a Telewest one. I’ve tried connecting the hub to it, however it doesn’t work. Couldn’t find a contact number for Virgin either.
These may help:
Equipment activation on 0800 953 9500
pre-installs team on 0800 052 1734
Thanks for taking the time to raise your query via the forums, we appreciate you making us aware of this and welcome to the community.
We can se you have spoken to the team since you post, were you able to discuss the wall sockets and arrange for a visit to get these installed during the call?