Hello VM community,
I had ordered a VM QuickStart package, but apparently the cable doesn't fit the wall socket. I realised that the socket is from a different company afterwards.
So I think I need a technician to install in my house the Virgin Media Wall Socket. To do that I reached VM by phone, and they told me that I should contact a local electrician and he will be able to do that for me, which seems a bit odd. Does anyone know if that is the case?
For further information I have attached a photo of my external brown box and the available socket in my home.
1) Brown box outside house
Brown box outside house
2) Box inside home
Socket inside house
Looking forward for your help.
Thanks,
Rafael