The Tech will sort it all out when they install the new equipment. They wont touch any OR sockets - best left should you want to go to them as service provider.
But NTL belongs to VM so they will sort those
Make sure they fix the cover back onto that outside omnibox
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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.