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No VM socket in my new house

How on earth do you get in contact with someone to organise an engineer to come and fit a VM socket ?

I had ordered the self set-up because I new the house had a VM box outside, when I moved in I realised there was no connection socket on the inside and now I have found it nigh on impossible to try and get in contact with anyone ?

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Re: No VM socket in my new house

you can call in (early is better) but there may be a long wait
Or wait here for a vm staff member to pick the post in in the next few days and arrange this

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: No VM socket in my new house

If it's a new build house and prewired you'll find a comms cupboard where the cable terminates.

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