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No VM Socket - engineer needed

I've received my Broadband quickstart kit, but will also need an engineer as I don't have a Virgin socket.

It's understandably difficult to speak to someone at the moment, but it's also apparently impossible to get the help I need through the website.  I can see others have the same issue, so I'm hoping that by logging this here it will be picked up by VM and someone will get in touch.

thanks in anticipation

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Re: No VM Socket - engineer needed

If you ring at 8am you can normally get through on the phone