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No TV Splitter

Tuning in

I've recently received a new hub 5 for a broadband upgrade but I didn't get a TV splitter with it. I previously had my hub upstairs running the 360 box via a powerline, but with having to connect the landline to the hub I'm wanting to bring it back downstairs. Can I ask why one hasn't been sent?


Alessandro Volta

I would guess so, but they didn't send one, so I can't be certain...

Alessandro Volta

Well, there is an installation guide here

If the splitter is the thing you need/want you might be able to order one by phoning in (if you can get them to understand what it is you want). There is a good chance you might just be sent any random lead though.

If you wait here for a VM forum team reply (usually within a few days) they should be able to confirm what you need and if they can arrange for one to be sent.

Hi kow,

Thank you for your post. I'm very sorry to hear you didn't get your Tv splitter.

We are happy to help with getting one ordered for you. 

I will private message you now to confirm your details.