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simwright
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No Ranging Response received T3 time-out

I'm getting this quite regularly and drop offs whilst gaming, its very frustrating. We also have the wifi drop out far too often in the mornings as well, I'm hoping I can get help here?

Time Priority Description

13/08/2019 00:09:37criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 00:29:1Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 01:05:44criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 01:20:10Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 01:26:56criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MA=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 20:28:54Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 20:28:56criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 20:30:9Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 20:30:9criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 21:12:4Warning!RCS Partial Service;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 21:20:10criticalNo Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
13/08/2019 21:22:9Warning!RCS Partial Service;CM-MAC=CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1402750000-140256 qam25
2186750000-2.240256 qam7
3194750000-2.540256 qam8
4202750000-340256 qam9
5210750000-3.740256 qam10
6218750000-4.738256 qam11
7226750000-6.238256 qam12
8234750000-3.538256 qam13
92427500000.740256 qam14
102507500001.440256 qam15
112587500000.740256 qam16
122667500000.440256 qam17
132747500000.540256 qam18
142827500000.440256 qam19
152907500000.240256 qam20
162987500000.240256 qam21
17306750000040256 qam22
18314750000-0.240256 qam23
19322750000-0.240256 qam24
20410750000-1.440256 qam26
21418750000-1.440256 qam27
22426750000-140256 qam28
23434750000-0.940256 qam29
24442750000-0.740256 qam30



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.315032055
2Locked40.372776445
3Locked40.3116716440
4Locked40.3115225238
5Locked40.3142624499
6Locked38.9241254246
7Locked38.9144363651
8Locked38.638143002
9Locked40.329582864
10Locked40.927792995
11Locked40.929392914
12Locked40.926802820
13Locked40.926122821
14Locked40.325992585
15Locked40.324472500
16Locked40.323822363
17Locked40.923032467
18Locked40.327272438
19Locked40.925422394
20Locked40.314342124
21Locked40.314952250
22Locked40.313922142
23Locked40.315102156
24Locked40.913942207

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1394000194.35512064 qam2


Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
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Superuser
Superuser
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Re: No Ranging Response received T3 time-out

Firstly gaming and WiFi dont mix.

TBF though your connection looks to be in lousy shape.

@ModTeam 

Can someone pick up and get a look? Looks like a cabinet issue.

 


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simwright
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Re: No Ranging Response received T3 time-out

Sorry, the PC is wired when I get this issue.

I'm talking WiFi for the kids/wife during the day.

In regards to the volume of errors and in case someone asks, the uptime is:

1 days 13h:15m:1s

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Forum Team
Forum Team
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Re: No Ranging Response received T3 time-out

Hi simwright

 

Thanks for posting and welcome to our community. Sorry to hear you're having issues with your WiFi services.

 

We will definitely take a look at this for you, I will pop you over a private message, click on the purple envelope to accept the chat.

 

Many thanks Jodi

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