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TripVoltage
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No Ranging Response received - T3 time-out

Hi, I'm also getting the No Ranging Response received time-outs. (see below)

The problem has been going on for a couple of weeks and we lose connectivity couple times a day. Both wifi and LAN are affected. We have to switch off router a couple of times to regain connectivity (between 10-20 mins each time). 

Any help would be appreciated?

 

Thanks

06/03/2019 11:55:11 GMT 68010302 DHCP WAN IP - 

[REMOVED]

06/03/2019 11:54:17 GMT 82000200 No Ranging Response received - T3 time-out
06/03/2019 11:54:08 GMT 68000407 TOD established
Time Not Established Time Not Established 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 84000510 Downstream Locked Successfully
06/03/2019 11:50:30 GMT 68010302 DHCP WAN IP - 

[REMOVED]

06/03/2019 11:49:24 GMT 68000407 TOD established
Time Not Established Time Not Established 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 84000510 Downstream Locked Successfully
06/03/2019 11:45:31 GMT 68010302 DHCP WAN IP - 

[REMOVED]

06/03/2019 11:44:14 GMT 68000407 TOD established
Time Not Established Time Not Established 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 84000510 Downstream Locked Successfully
06/03/2019 11:40:30 GMT 68010302 DHCP WAN IP - 

[REMOVED]

06/03/2019 11:39:34 GMT 82000200 No Ranging Response received - T3 time-out

 

Downstream ChannelsLock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors

Locked 1 139000000 Hz 256 QAM 5.6 dBmV  37.6 dB 708 294
Locked 2 147000000 Hz 256 QAM 5.5 dBmV  37.9 dB 703 303
Locked 3 155000000 Hz 256 QAM 5.2 dBmV  37.1 dB 305 280
Locked 4 163000000 Hz 256 QAM 4.9 dBmV  37.4 dB 290 273
Locked 5 171000000 Hz 256 QAM 4.7 dBmV  37.9 dB 280 280
Locked 6 179000000 Hz 256 QAM 4.7 dBmV  37.6 dB 327 327
Locked 7 187000000 Hz 256 QAM 4.6 dBmV  37.9 dB 302 302
Locked 8 195000000 Hz 256 QAM 4.3 dBmV  37.9 dB 288

288

 

Upstream ChannelsLock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate

Locked 35 32600000 Hz ATDMA 42.5 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
Locked 34 39400000 Hz ATDMA 42.8 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
Locked 33 46200000 Hz ATDMA 42.8 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
Locked 32 53700000 Hz ATDMA 44.0 dBmV 64QAM 6400000 Hz 5120 Ksym/sec

 

 [Mod Edit – Removed Personal Information ]

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Forum Team
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Re: No Ranging Response received - T3 time-out

Hi TripVoltage,

 

Sorry to hear that you're having issues with your connection. We need to look into this further to resolve it and we can do this via online chat.

 

Thanks,

Joseph_C

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