I'm seeing regular drop-outs on my router status page, along with ping spikes and dropped packets on a regular basis when using PingPlotter. I work for the NHS and dial into Skype and Teams calls throughout the day, but this is causing difficulty in supporting clinical and operational colleagues.
I know how busy you guys must be at the moment, but I'd appreciate it if you could advise how we could get this resolved?
Just to note that my account here on the community page is not registered with the same email address that our VM account is, happy to provide further detail via PM if that helps.
I have popped a couple messages across last week and this but not yet heard back. I'm conscious how busy you guys must be (and sympathise, just finished a 90 minute COVID teleconference!) so I was looking to be proactive and supply data that could help clarify the issue.
I'm looking at picking up a mesh WiFi system as well, but am concerned that given that the issues are being flagged on the router network log, this may not resolve the issue.