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Yvette157
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No Media Wall Socket

I have a quick start installation pack but no Virgin Media wall socket 😕 How do I arrange an engineer to fit one?

Thanks! 

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lotharmat
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Re: No Media Wall Socket

Is there a cable?

SOmetimes it is just a cable that you need to connect.

Look outside for the brown box and trace where it comes into the property.

If there is nothing than you'll need to call VM to convert the install to a manned install (or should that be a personned install... 😉 )



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Hub 3 - Modem Mode - TP-Link Archer C7

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Robert_P
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Re: No Media Wall Socket

Hello Yvette157

 

Thanks for taking the time to post in regards to your recent order and the set up within your property, welcome to the community!

 

We can see you have spoken to the team since your post and a visit has taken place, was the engineer able to resolve the issue for you?

 

Please let us know.

 

Rob

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