Good Morning @SmilerKel1986, thanks for your post on our Community Forums, and a very warm welcome to you!
Sorry to hear of the issues you've experienced with your connection, can you confirm if this is still ongoing, or if it has since been resolved?
There appear to be no issues with the hub, and no local area issues flagging.
If this is still ongoing, do you have any devices close to the hub that are working on Wi-Fi, but could be connected via Ethernet cable?
Kindest regards,
David_Bn
