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Next door neighbour has virgin broadband but won’t show up for me.

seanmcg01365
Joining in

So I live on a main road in Glasgow ,literally my next door neighbours adress shows up when I put in the postcode but mines is no where to be seen. I’m pretty sure If they could have it then I could too. 

Spoke to someone from virgin on the phone and she told me I couldn’t get it. Is there anyone I could speak to or anyway I could find out if it would work? Cheers. 

1 REPLY 1

VM-Jon
Problem sorter

Hi @seanmcg01365 

Thank you for reaching out to us here, to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


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