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Kevbaz
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New sign up but no confirmation

Hi there, signed up to BB via the phone with an agent called Beth, 5 hours or so on and still have no confirmation email or text like she said i would, hoping she hasn't taken my email address down incorrectly..

 

Does it normally take a while for the email to come through? Service isn't set to start for a few weeks yet but assumed i would have got it already?

 

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SteNix2020
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Re: New sign up but no confirmation

When I ordered mine I received the confirmation just after midnight either the same day or day after.

 

Have you checked your Junk/Spam?

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Christy_D
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Re: New sign up but no confirmation

Hi there @Kevbaz 

I can take a look into this for you. I'll send over a private message as i'll need to take a few details

Many thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Kevbaz
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Re: New sign up but no confirmation

All came through this morning

Thanks

 

 

 

 

 

 

lotharmat
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Re: New sign up but no confirmation

Brilliant!!



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Travis_M
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Re: New sign up but no confirmation

Hi @Kevbaz

 

Glad this is has all been resolved for you, have a great day.

 

Regards

Travis_M
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