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New router during upgrade ?

Hi

I have just submitted an upgrade order via My Online Account and have noticed that there is a difference in the hardware I have to what is on the order

I have the VM Hub 3.0 with the V6 TV Box currently which I have had since i joined VM about 2 or so years ago

My order says VM Super Hub & V6 TV Box

Does this mean I am likely to recieve a new hub ?

Thanks

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Re: New router during upgrade ?

What are you changing from and to ? 

If it's 500MB or less than the Hub 3 will be fine. 

Hub 4 is only needed for 1 Gb. 

The website is probably wrong, it normally is 😄 

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Re: New router during upgrade ?

200 to 350
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Re: New router during upgrade ?

Hi dduncan80,

 

Thanks for posting and welcome to our community 🙂

 

The speeds you're upgrading to would be fine for the current hub you have 🙂

 

Alex_Rm

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