New order

[Aleksi]

I ordered the virgin media Broadband on and received Summary and pre-contract information email but no further emails. 

Any help/advice would be appreciated. What is the next step of the process as I am not sure the order has gone through 

Thank you,

[VM-Jon]

Hi @Aleksi 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon