New order updates

[kl22]

Hello,

I have placed on broadand and phone bundle on 7th of this month with delivery for 13th. Altough i received on emil with initial contract summary, I haven't received any updates further.

As i haven't received any account number there is not way to check online what is happening.

Inspite of wating for half an hour on call with customer care, no one seems to answer the call.

Contract summary sheet number:100019770021

[VM-Jon]

Hi @kl22 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon

[Jonathan90]

Hi i have also purchased new services and havent received no confirmation email. Also it is past my services delievery date 

Thanks  

[VM-Jon]

Hi @Jonathan90 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon