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New installation

Hello just wondering if any one can help, just recently signed up for virgin broadband and we have no box outside the house so a engineer needs to come and do this work before they can do the 2nd part of install!! We’re do they put the box outside it’s just I don’t want it put anywhere I want it so it’s inline with with we’re I want router other side of wall, virgin say I don’t have to be at this part of installation??? (Can’t do with wires everywhere 😂) can anyone help plz????

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Re: New installation

You should get a call when the cable is laid. Make sure you are there for the final installation - the engineers are usually very helpful and will get the entry where you want it if they possibly can.