New hub

[Troy1991]

I'm still getting the flashing green light. The red and black cable dosnt plug into the wall but I managed to plug the splitter in the wall is this correct 

[Adduxi]

Please post some photos for clarification.  It may also be the Hub need authorised.  Call the equipment activation number they may be able to help. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number

[Troy1991]

Thank you I will give them a call

[Adduxi]

If you screw one of these into the black cable, you should be able to use the Quickstart "push on" cable.

https://www.diy.com/departments/slx-f-type-satellite-cable-coupler/5028422001905_BQ.prd

[Natalie_L]

Hi Troy1991, 

Welcome to the community and thank you for posting. 

We are sorry for any issues you have experienced when setting up your equipment. 

On checking things from our side, we can see you have recently spoken to the team. Were they able to assist with getting this resolved for you?

If you do require any further assistance, please do reach out and we will be happy to help. 

Thanks,