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Gina1980
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New house - the cable and box socket don’t match up

In anticipation of my services activating tomorrow I’m trying to work out how this cable should plug into this wall socket? Please help!

EB7847DD-AC81-405E-A789-50C5399E66DF.jpeg

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Gina1980
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Re: New house - the cable and box socket don’t match up

544E3795-D563-4AE7-A70C-84FE81F23C5D.jpeg

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Gina1980
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Re: New house - the cable and box socket don’t match up

Just bumping in case a VM whizz is around! 

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Anonymous
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Re: New house - the cable and box socket don’t match up

I think you just need a cheap coupler but can't actually find the right type online. Others will advise soon. 

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paul0363
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Re: New house - the cable and box socket don’t match up

One of these will do the job (assuming there's sufficient space round the wall box):

https://www.amazon.co.uk/MainCore-Adapter-Coupler-Converter-Satellite-silver/dp/B07J3HZJGL/ref=sr_1_...

However there's usually a length of coax with a male connector on each end to connect the wall box to the splitter.

 

Gina1980
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Re: New house - the cable and box socket don’t match up

Thank you. Is there anywhere on the high street that sells these? Our mobile reception is awful and I’m desperate to get the wifi sorted today. 

Really appreciate your help 🙂

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nodrogd
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Re: New house - the cable and box socket don’t match up


@Gina1980 wrote:

In anticipation of my services activating tomorrow I’m trying to work out how this cable should plug into this wall socket? Please help!

EB7847DD-AC81-405E-A789-50C5399E66DF.jpeg


You are missing a cable that goes from the wall side of the splitter to the wall connector. This lead which should have been provided also contains an in-line isolator, but as there is already one in the wall box a straight connector should suffice.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gina1980
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Re: New house - the cable and box socket don’t match up

730210B8-7AF5-4F58-B017-E1FC69FB7D27.jpeg

Is this the cable you mean @nodrogd? However, it also has a ‘female’ connector..

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Gina1980
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Re: New house - the cable and box socket don’t match up

11FBCD5A-9694-42EF-85D1-1DE44B015A7E.jpeg

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carl_pearce
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Re: New house - the cable and box socket don’t match up


@Gina1980 wrote:

11FBCD5A-9694-42EF-85D1-1DE44B015A7E.jpeg


If you open the plastic cylinder does it reveal the other end of the cable, which you can undo to connect directly to the wall socket?