New house on existing virgin street

[Donnabt55]

We’ve moved into a new build but when the street had virgin installed our property didn’t exist. The grey box is at the bottom of our drive for the street but we have no allocated “t”??

engineer came out six months ago but still heard nothing back?? Can anyone advise?? No one at virgin ever answers us or replies

[Martin_N]

Hi Donnaby55,

Thank you for your post and welcome to the community,

I'm very sorry you haven't heard back from the team. 

I am more than happy to try and get some more information for you. 

I will private message you now to confirm the information needed. 

^Martin