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New homes infill

trbjones
Joining in

Hi, i live in a area which has virgin media and all the surrounding homes in my area have it. We are 14 new homes and have not been connected. From reading on here I know virgin don't do much infill but our property is right on the kerb and not far the virgin man hole covers in the pavement. 

Can anyone from virgin at least have a look at my property and see what can be done instead of a new by the postcode checker.

 

 

1 REPLY 1

Molly_T
Forum Team
Forum Team

Hi Trbjones 👋 welcome to the community! Thank you for posting. 

Sorry to hear about these difficulties getting services available at your new build property, and that the postcode checker did not get this sorted for you! 👉 Broadband Postcode Checker

We have a team that helps support with these kinds of issues, so we would need to send you a PM to confirm a few details and get a request to return contact with you sent off to them. 

I will send you a PM now to confirm a few details and get this sent off to you. Thank you for your patience in the meantime! 

Wishing you all the best 🌞

Molly