Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

New customer

Sylviamason8383
Joining in

on ‎22-03-2022 08:02

Hi I’ve recently had my virgin media services installed and started. But I’ve had no emails with account number or area code so I am set up my online account or app. Could anyone tell me why?

0 Kudos
2 REPLIES 2

Anonymous
Not applicable

on ‎22-03-2022 08:17

Have you checked your spam and junk folders etc? 

0 Kudos

Ashleigh_C
Forum Team
Forum Team

on ‎24-03-2022 12:12

Hi there @Sylviamason8383

 

Thank you so much for your post and welcome back to our community forums! 

 

I'm so sorry to hear that you have not yet had your email with your details! I'd be happy to take a look for you. 

 

I will send you a PM now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

 

Thank you. 

0 Kudos
Top