Wanting to join Virgin Media broadband and looking for some advice as to whether there will be any installation fees.
When I pop my postcode into the Virgin Media site, it says that the free DIY install pack is available for my house. However, I cannot see any virgin media box / connection / cables in my property and am worried that something has been removed.
How would I know if my property is set up for Virgin Media broadband? And if the DIY kit does not work and I require an engineer to come out, what would the cost of this be?