This is more for the VM mods, which I'd like someone to look into.
Since joining Virgin my connection has been Tee'd of the neighbor as there wasn't a connection in the street. I've now had a connection point put into the street, however, when the engineer arrived to connect me for some reason or other he couldn't. Since then I've just had a coil of wire sat outside my house for 6 months.....
Trying to contact anyone on virgin help lines seems hopeless and impossible. Hoping for some help here.
Welcome to forums and thank you for your post 🙂
I am sorry to hear this and I can look into this for you, I will pop you over a private message and take a look for you. Just keep an eye out for the purple envelope.