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New connection - driveway concerns

Joining in

Im going to sign my parents up to VM.

however they have a long driveway and i dont want anybody to create a mess.

how do i get an emgineer to come and have a look before they sign up?

thank you


[MOD EDIT: Subject title changed for clarity]


Forum Team
Forum Team

Hi @Stee_lee,

thank you for reaching out to us here, welcome to the community. It’s great that your parents are considering joining us and I would like to assist you a little more with this. In order to do so, I will send you a private message for some more details.

thank you 


Here to help! I'm an install manager helping out whilst working from home. Find out more

Alessandro Volta

Whatever may be agreed in advance, make sure someone is there when the work is done to make sure it's what you want.

The cable work is done by subcontractors. Their work is of variable quality and communication between them and Virginmedia is often non existent. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.