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New build house install

Bigrich89
Tuning in

Moving into a new build property, in the welcome pack it says “provisions have been made for virgin media” I have requested the move from my old address and they say engineers will need to connect from the street and then an installation engineer will come a couple of weeks later maybe. 

I can see in the living room a blank socket covering, and what looks like a coaxial cable that’s coming out of the kitchen to outside (not connected to anything) do you reckon that’s the virgin cable??

4 REPLIES 4

Matthew_ML
Forum Team
Forum Team

Hey Bigrich89, thank you for reaching out and a warm welcome to the community.

Please could you attach a screenshot / picture of the cable and we would be able to confirm.

It normally says Telewest or Virgin Media on them. Cheers

Matt - Forum Team


New around here?

Hi Matthew can’t see anything saying virgin media or telewest. They have series 06 written on them. 1 of the cable that’s coming out of the wall, is run through to a blanking plate in the living room. Couldn’t say where the other one goes. I have two blanking plates in the cupboard where the openreach Fiber termination box is. Purple and green ducting outside for the cable, don’t know what the purple is for. 

IMG_0350.jpeg

Thank you for confirming to us and providing the picture Bigrich89.

So I can look into this, I will be private messaging you.

Please watch out for the envelope ✉.

Thank you. 

Ari - Forum Team


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Thanks have replied, on the verge of just going with bt. At least I’ll be able to get my Internet on Monday at the latest