We have recently moved into a new build house in Bristol. Our address is registered with Royal Mail and shows up on the VM website, but the postcode checker says services are not available in our area. There are quite a few VM wifi hotspots showing around us, so I believe it is just the building that has not been wired in yet.
How can we get started with the installation of virgin media in our house? No other providers are attached to the house either, the agency let us decide what provider we want to go with. Who do we have to contact to get VM installed on the property?