I moved into a new build home on Friday. It’s the second last phase of the apartment development. Hosea at both ends already show on the website. However mine in the middle don’t. Spoke to the sales team who said system says cables haven’t been laid.
I find this hard to believe as the box is outside the stair door and houses at each end have cable laid. Sure they wouldn’t miss a bit out.
I also have the virgin media panel in the house itself.
How do I get this moving forward?
A warm welcome and thanks for posting on our community forums.
Unfortunately, we don't provide to the whole of the UK at the current time. if you wish to register your interest here virg.in/checker if/when our services become available, you will be contacted.
Alternatively, I can pop you over a private message and take your details, once I have these I will send them to our specialist team who will contact you within 10 days to discuss this further.
Please let me know if this is something you wish to do.
Kind regards Jodi.